Privacy Policy

1. Data controller

The data controller for personal data collected through this website is Cherry Delight House, Lda., the company responsible for Cherry Sculpture Hotel.

Address: Rua Dr. José Carvalho, 71, 6215-328 Paul
Tax ID (NIF): 514 074 817
Email: info@cherrycovilha.pt

2. Data processed

Depending on site usage, data such as the following may be processed:

• name;
• email address;
• phone number;
• content of messages submitted via the form;
• technical data necessary for site operation and security;
• preferences related to cookies and consent.

3. Purposes and legal bases

Data submitted through the contact form are processed to respond to the request, provide requested information and, where applicable, to carry out actions related to a potential reservation or the provision of services.

Processing may also be necessary to ensure system security, comply with legal obligations or protect legitimate interests related to the operation and security of the service.

Where a feature depends on consent, such as optional cookies or other non-essential technologies, processing will only be carried out according to the user's chosen preferences.

4. Recipients and service providers

Data may be processed by service providers strictly necessary for the operation of the website, accommodation, email or system maintenance, to the extent necessary to provide those services.

Reservations are made through the external Cloudbeds platform. Data entered directly on that platform are subject to the terms and policies of the respective service.

5. Retention

Personal data are retained only for as long as necessary for the purposes for which they were collected, to handle the enquiry and to comply with applicable legal obligations. When no longer required, they are deleted or anonymised as appropriate.

6. Data subject rights

Under applicable law, data subjects may exercise rights of access, rectification, erasure, restriction of processing, objection and portability, where applicable.

Requests relating to personal data may be sent to info@cherrycovilha.pt.

7. Complaints

Data subjects may also lodge a complaint with the National Data Protection Commission (CNPD).

8. Cookies

The use of cookies and similar technologies is described in the Cookie Policy .

9. Security

Technical and organisational measures are applied to protect personal data against unauthorised access, loss, alteration or unlawful disclosure.